Shipping policy
Shipping Policy
At NeeDoh, we are committed to getting your order to you as quickly and reliably as possible. Please review our shipping information below.
Order Processing Time
All orders are processed within 0–1 business day (Monday through Friday, excluding public holidays). Orders placed after 5:00 PM PST or on weekends/holidays will begin processing the next business day.
Estimated Delivery Time
Once your order has been shipped, estimated delivery times are as follows:
| Shipping Method | Processing Time | Transit Time | Estimated Total |
|---|---|---|---|
| Standard Shipping | 0–1 Business Day | 3–5 Business Days | 3–6 Business Days |
Business days are Monday through Friday, excluding U.S. federal holidays.
Shipping Carriers
We ship via major carriers including USPS, UPS, and FedEx. The carrier will be selected based on your location and order size to ensure the best delivery experience.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package directly on the carrier's website.
Shipping Rates
Shipping rates are calculated at checkout based on your delivery address and order weight. Free shipping may be available for qualifying orders — please check our current promotions at checkout.
Domestic Shipping
We currently ship to all 50 U.S. states. At this time, we do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories.
Delays
While we strive to meet all estimated delivery windows, delivery times may be affected by carrier delays, weather conditions, or peak holiday seasons. NeeDoh is not responsible for delays caused by the carrier once the package has been handed off.
Contact Us
If you have any questions about your shipment, please contact us at support@naadohtoys.shop and we will be happy to assist you.